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Notis

Route opted-in clients to SMS feedback

Keep survey enrollment aligned with the communication channel your client has chosen.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

Why this helps

SMS survey enrollment can be forgotten when client details are managed in a separate CRM.

  • Enroll eligible clients in a scheduled SMS survey path.
  • Carry available client context to Delighted.
  • Reduce repeated manual enrollment work.

Setup

Build it in a few focused steps.

  • 1Connect Agiled and Delighted once in the Notis portal.
  • 2Create an automation from any channel or in Automations, New Automation.
  • 3Tell Notis to add the client from a submitted request to Delighted SMS Autopilot only when the request confirms SMS eligibility, and update available person properties.
  • 4Pick the notis_webhook trigger and choose where run reports go.
  • 5Test with one real eligible client example.

Questions about this workflow

Does the action verify SMS consent?

The action adds a person to SMS Autopilot. Have the request and prompt establish eligibility before enrollment.

Does it schedule a survey?

It enrolls or updates the person for SMS-based Autopilot surveys; timing depends on Delighted configuration.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agiled to Delighted. A trigger fires from one place; an action lands in another.

Agiled triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Adds a person to automated email surveys or updates their profile details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Adds a person to automated SMS surveys or updates their profile details.

ActionInstant

Create or Update Person

Creates or updates a person and schedules a survey email.

ActionInstant

Delete Pending Survey Requests

Cancels all pending survey requests for a person.

ActionInstant

Delete Person

Permanently deletes a person and all associated data.

ActionInstant

Get Autopilot Email Configuration

Retrieves the current email Autopilot configuration.

ActionInstant

Get Autopilot SMS Configuration

Retrieves the current SMS Autopilot configuration.

ActionInstant

List Autopilot SMS Memberships

Lists people enrolled in SMS Autopilot.

ActionInstant

Connect any two apps with Notis in the middle.

Agiled and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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