Carry survey opt-outs through to Delighted
Make an opt-out clear and actionable across your client feedback workflow.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
An opt-out recorded during client work can be missed when survey preferences live elsewhere.
- Prevent future email surveys to the specified person.
- Make opt-out handling a single follow-through step.
- Keep survey preferences aligned with client operations.
Setup
Build it in a few focused steps.
- 1Connect Agiled and Delighted once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to unsubscribe the person identified in a submitted email-survey opt-out request from all future Delighted email surveys.
- 4Pick the notis_webhook trigger and choose where run reports go.
- 5Test with one real opt-out example.
Questions about this workflow
Does unsubscribe affect SMS surveys?
This action prevents future surveys via email. It does not describe unsubscribing a person from SMS.
Can the person be re-subscribed automatically later?
This action adds the person to the unsubscribe list. The available action list does not provide a resubscribe operation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Delighted. A trigger fires from one place; an action lands in another.
Agiled triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Agiled and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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