Capture response feedback while the interaction is fresh
Record whether a chatbot response helped while you are already reviewing the related customer or project work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Submit Message Feedback
Records a reaction to a conversation message; a new reaction can change it.
Why this helps
Useful satisfaction signals are often forgotten after a conversation moves on to the next task.
- Submit a thumbs-up or thumbs-down signal for a message.
- Capture feedback closer to the moment of review.
- Build a clearer trail of which responses users found helpful.
Setup
Build it in a few focused steps.
- 1Connect Agiled and CustomGPT once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to submit the appropriate feedback reaction for the selected CustomGPT message.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real message and confirm the chosen reaction is recorded.
Questions about this workflow
Can the feedback be changed?
Yes. Submitting a new reaction value can change the feedback.
Does this submit feedback to Agiled?
No. The action records feedback for a CustomGPT conversation message.
Does the automation decide whether the answer was helpful?
Your instruction must supply the intended reaction or the criteria to choose it. Do not infer user satisfaction without evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Customgpt. A trigger fires from one place; an action lands in another.
Agiled triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
Agiled and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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