Set Callingly team agent capacity from Agiled
Turn a clear routing decision in Agiled into a specific Callingly team agent setting update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Team Agent Settings
Updates an agent’s priority and call capacity for a team.
Why this helps
Capacity adjustments can be forgotten when they rely on someone to repeat the same change in another app.
- Apply a specific priority or capacity setting.
- Keep the intended team and agent identifiers in the request.
- Reduce repetitive configuration work.
Setup
Build it in a few focused steps.
- 1Connect Agiled and Callingly once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to update the specified Callingly team agent settings using the IDs and values in the incoming request.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real team agent and verify the updated setting.
Questions about this workflow
What settings can this update?
The action updates settings such as priority or call capacity for a specific team agent.
What must the request include?
Include the relevant team and agent identifiers and the exact setting values to apply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Callingly. A trigger fires from one place; an action lands in another.
Agiled triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Activates or deactivates a client account to control access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Creates a new agent.
Create Outbound Call
Creates a call record and immediately places an outbound call, which may incur a cost.
Create Client
Creates a new client account under your agency.
Create Team
Creates a new team.
Create Webhook
Creates a webhook for real-time call or lead notifications.
Delete Agent
Permanently deletes an agent from an account.
Delete Client
Deletes an existing client from your account.
Connect any two apps with Notis in the middle.
Agiled and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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