Bring current client details into Botstar live chat
Update the active chat profile when a client request gives you relevant details to add.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat update
Updates user details in the current live chat session.
Why this helps
Support teams can lose time correcting profile details across active chat conversations.
- Update user details during an active live chat session.
- Keep the conversation profile aligned with supplied client information.
- Reduce manual edits during support work.
Setup
Build it in a few focused steps.
- 1Connect Agiled and Botstar once in the Notis portal.
- 2Create an automation and state the live chat profile update in one instruction.
- 3Ask Notis to update the current Botstar live chat session with the user details you provide.
- 4Pick notis_webhook and choose where run reports go.
- 5Test with one real active session and confirm the profile update.
Questions about this workflow
Can this update any past conversation?
The action updates user details on the current live chat session.
Does it find client details in Agiled automatically?
No. Provide the details in the request because there are no Agiled trigger events in this package.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Botstar. A trigger fires from one place; an action lands in another.
Agiled triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Agiled and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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