Open Botstar chat when a client needs a handoff
Move from project work to a live conversation with one clear chat opening request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat open
Opens the live chat window.
Why this helps
A client ready for help can be left waiting while someone manually finds and opens the chat widget.
- Open a live chat window programmatically after bootstrap.
- Make a clear handoff into a live conversation.
- Reduce friction when moving from project coordination to support.
Setup
Build it in a few focused steps.
- 1Connect Agiled and Botstar once in the Notis portal.
- 2Create an automation and describe when the live chat should open in one instruction.
- 3Ask Notis to open the Botstar live chat window after the widget is bootstrapped.
- 4Pick notis_webhook and choose where run reports go.
- 5Test with one real handoff and verify that the window opens.
Questions about this workflow
Can this open any Botstar widget mode?
The widget must be in livechat or popup mode and bootstrapped first.
Does this bootstrap the widget too?
No. The action opens the chat after botstarapi('boot') has initialized it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Botstar. A trigger fires from one place; an action lands in another.
Agiled triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Registers a callback that runs when the chat window closes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Bot
Creates a new bot.
Get BotStar Application IDs
Retrieves the application IDs used by the live chat widget.
Create Bot Attribute
Creates a bot attribute for shared, multilingual values.
Livechat boot
Reinitializes the live chat widget with updated data.
Create CMS Entity
Creates a content entity with optional custom fields.
Close BotStar Livechat Widget
Hides the live chat window.
Create Entity Fields
Adds fields to an existing content entity.
Connect any two apps with Notis in the middle.
Agiled and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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