Unblock customer tasks with a call
When a task needs a conversation, move from the Agiled task to a Bolna call with less delay.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Make a phone call from agent
Starts an outbound phone call with a configured voice agent.
Why this helps
Tasks that depend on a customer response can stall without a clear follow-up owner.
- Move blocked work toward a conversation
- Reduce forgotten customer follow-ups
- Keep escalation connected to task context
Setup
Build it in a few focused steps.
- 1Connect Agiled and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
- 3Tell Notis which Agiled task signals mean a customer call is needed and to start the suitable Bolna agent call.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real task and confirm the call is appropriate.
Questions about this workflow
Does Notis infer a task is blocked?
It can only use the task details and history available from Agiled. Specify the escalation criteria in the instruction.
What starts the automation?
A Notis webhook starts it. Agiled does not expose trigger events in this package.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Bolna. A trigger fires from one place; an action lands in another.
Agiled triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Agiled and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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