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Create a voice agent for a new customer process

Turn a defined customer process into a new Bolna voice agent setup informed by Agiled context.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Bolna Voice AI Agent (v2)

Creates a voice AI agent with custom language model, speech, transcription, and task settings.

Why this helps

A new voice workflow can take time to set up when customer requirements live in the CRM and project records.

  • Create an agent around a defined customer process
  • Use Agiled context in the setup request
  • Reduce repetitive setup handoffs

Setup

Build it in a few focused steps.

  • 1Connect Agiled and Bolna once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
  • 3Describe the agent to create using the Agiled process context and specify its intended conversation and configuration requirements.
  • 4Choose a webhook trigger and select where run reports should go.
  • 5Test with one real process request and review the new agent before use.

Questions about this workflow

Does this require an existing agent?

No. This action creates a new agent. Include enough configuration requirements in the instruction for the intended use.

Will the agent be ready for live calls immediately?

Review its setup and confirm required providers and configuration before using it for live calls.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agiled to Bolna. A trigger fires from one place; an action lands in another.

Agiled triggers

Bolna actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete agent by id

Permanently deletes a voice AI agent and all its associated data.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Abort workflow campaign

Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.

ActionInstant

Delete batch by id

Permanently deletes a batch campaign; this cannot be undone.

ActionInstant

Add custom LLM model

Registers a custom OpenAI-compatible language model endpoint.

ActionInstant

Fetch all batches by agent id

Lists batches associated with a voice AI agent.

ActionInstant

Add Provider to Bolna

Adds a telephony or voice service provider to the account.

ActionInstant

Get all agents

Lists the voice agents configured in an account.

ActionInstant

Add number to SIP trunk

Adds a DID phone number to a SIP trunk.

ActionInstant

Connect any two apps with Notis in the middle.

Agiled and Bolna, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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