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Check the status of a customer call

Answer a call status question from the Agiled customer context without searching through several screens.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get execution by id

Retrieves details of a specific phone call execution.

Why this helps

When a customer asks about a call, the execution record can be hard to find quickly.

  • Retrieve a specific execution quickly
  • Answer call status questions with less searching
  • Keep the report linked to customer context

Setup

Build it in a few focused steps.

  • 1Connect Agiled and Bolna once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
  • 3Tell Notis to retrieve the specified Bolna execution and summarize its status alongside relevant Agiled customer context.
  • 4Choose a webhook trigger and select where run reports should go.
  • 5Test with one real execution ID and confirm the returned status.

Questions about this workflow

What identifier is needed?

The action requires a Bolna execution ID.

Will the workflow change the call?

No. It retrieves execution information for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agiled to Bolna. A trigger fires from one place; an action lands in another.

Agiled triggers

Bolna actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete agent by id

Permanently deletes a voice AI agent and all its associated data.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Abort workflow campaign

Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.

ActionInstant

Delete batch by id

Permanently deletes a batch campaign; this cannot be undone.

ActionInstant

Add custom LLM model

Registers a custom OpenAI-compatible language model endpoint.

ActionInstant

Fetch all batches by agent id

Lists batches associated with a voice AI agent.

ActionInstant

Add Provider to Bolna

Adds a telephony or voice service provider to the account.

ActionInstant

Get all agents

Lists the voice agents configured in an account.

ActionInstant

Add number to SIP trunk

Adds a DID phone number to a SIP trunk.

ActionInstant

Connect any two apps with Notis in the middle.

Agiled and Bolna, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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