Review an agent's calls alongside customer work
Bring agent call details into a focused review of customer work tracked in Agiled.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve agent execution details
Retrieves details of a specific agent call or conversation.
Why this helps
Customer context and voice call history can be split across tools when a follow-up decision is due.
- Review agent execution details on demand
- Bring call context into customer follow-up decisions
- Reduce manual searching across tools
Setup
Build it in a few focused steps.
- 1Connect Agiled and Bolna once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
- 3Ask Notis to retrieve execution details for the specified Bolna agent and summarize relevant information for the Agiled review.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real agent and confirm the details are relevant to the customer review.
Questions about this workflow
What does the action retrieve?
It retrieves execution details by agent. The information available depends on the agent and its executions.
Can this identify a specific customer automatically?
Only when the execution data and Agiled context provide a reliable way to identify that customer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Bolna. A trigger fires from one place; an action lands in another.
Agiled triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Agiled and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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