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Find relevant help content for an invoice question

Bring the help content list into view when an invoice question lands in Agiled.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Get Content List

Retrieves a paginated list of content items.

Why this helps

A straightforward invoice question can take longer when the right customer guidance is hard to locate.

  • Retrieve a specified CMS content list for a support question.
  • Give the responder relevant guidance to review before replying.
  • Reduce time spent searching between the CRM and CMS.

Setup

Build it in a few focused steps.

  • 1Connect Agiled and Agility CMS once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or describe it to Notis from any channel.
  • 3Ask Notis to retrieve the specified Agility CMS support content list relevant to the incoming Agiled invoice question and summarize likely matches.
  • 4Pick the notis_webhook trigger and choose where run reports go.
  • 5Test with a real question and confirm the content list reference is supplied.

Questions about this workflow

Does this answer the invoice question or send a reply?

No. It retrieves relevant CMS content for the responder to review.

What if the content list is not specified?

Include a reference name or clear selection instruction so the correct list can be retrieved.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agiled to Agility cms. A trigger fires from one place; an action lands in another.

Agiled triggers

Agility cms actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get API Types

Retrieve the available enum values used across the content management API.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Content Item

Retrieves details about a content item.

ActionInstant

Get Content List

Retrieves a paginated list of content items.

ActionInstant

Get Content Models

Retrieves content models and page modules.

ActionInstant

Get Logs

Retrieves content change logs for initial or incremental synchronization.

ActionInstant

Get Page

Retrieves a page’s details, content zones, and components.

ActionInstant

Get Page Modules

Retrieves the available page module definitions.

ActionInstant

Get Sitemap Flat

Retrieves the flat sitemap for a channel and locale.

ActionInstant

Connect any two apps with Notis in the middle.

Agiled and Agility cms, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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