Make urgent case discussions stand out
Add a clear visual cue to the Discord message tied to an urgent support update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add reaction to message
Adds an emoji reaction from the bot to a message.
Why this helps
A time-sensitive case can be hard to distinguish from routine support chatter.
- Make urgent discussions easier to notice in a busy channel.
- Apply a lightweight marker to the relevant message.
- Base urgency on the criteria and details you supply.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Discordbot once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one, then name it.
- 3Describe in one instruction what counts as urgent and include the Discord message identifiers in the webhook data.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real urgent case example and verify the intended message gets a reaction.
Questions about this workflow
Does this automatically decide what is urgent?
Notis can apply the criteria in your instruction to details in the webhook. It cannot assess facts that are not provided.
Does the reaction notify everyone?
Discord reaction notifications depend on each member's Discord settings. The reaction itself marks the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Discordbot. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Discordbot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add recipient to group channel
This action is deprecated and unsupported.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add guild member
Adds a user to a guild using an OAuth token with the guilds.join scope.
Assign role to guild member
Assigns a role to a member of a server.
Add reaction to message
Adds an emoji reaction from the bot to a message.
Add thread member
Adds a user to an unarchived thread if they can access its parent channel.
Ban user from guild
Permanently bans a user from a guild, optionally deleting their recent messages.
Bulk ban users from guild
Bans up to 200 guild users, optionally deleting their recent messages; BAN_MEMBERS is required.
Bulk Delete Messages
Deletes 2–100 messages under 14 days old from a channel; requires message-management permission.
Connect any two apps with Notis in the middle.
Agile CRM and Discordbot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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