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Notis

Make support case context easier to scan

Give DeepSeek the case details you have. Get a readable summary that helps your team understand the issue and what remains unclear.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Chat Completion

Generates an AI response to a chat conversation.

Why this helps

Long support histories make it harder to see the current issue and the customer's main concern.

  • Condense long supplied notes
  • Keep customer impact visible
  • Separate confirmed facts from open questions

Setup

Build it in a few focused steps.

  • 1Connect Agile CRM and DeepSeek once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
  • 3In one instruction, ask DeepSeek to summarize the support case and list customer impact, confirmed facts, and unknowns.
  • 4Pick the Notis webhook trigger and choose where run reports should go.
  • 5Test with one real case payload sent as an HTTP request.

Questions about this workflow

Can it retrieve the full case history?

No. Include the history you want summarized in the webhook request.

Will it resolve or update the case?

No. This workflow generates a summary response and does not change the Agile CRM case.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agile CRM to DeepSeek. A trigger fires from one place; an action lands in another.

Agile CRM triggers

DeepSeek actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Anthropic Message

Generates a response using an Anthropic-compatible message format.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Chat Completion

Generates an AI response to a chat conversation.

ActionInstant

Get User Balance

Retrieves your current account balance.

ActionInstant

Fetch Webpage

Fetches a known webpage and returns its content as Markdown.

ActionInstant

List Models

Lists currently available models and basic details.

ActionInstant

Search Web

Searches the web index and returns ranked results.

ActionInstant

Connect any two apps with Notis in the middle.

Agile CRM and DeepSeek, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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