See the topics covered in customer calls
Review what customers are discussing across the recordings you provide, without listening to every minute.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Topic Detection
Why this helps
Important themes can hide across multiple calls when every recording needs a manual review.
- Identify key topics in audio recordings.
- Review call themes on a predictable schedule.
- Reduce manual listening across a supplied set of recordings.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Deepgram once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the topic review.
- 3In one instruction, tell Notis how to obtain the public recording URLs from your process and report Deepgram's detected topics.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one real recording URL that Deepgram can access.
Questions about this workflow
Will this automatically find recordings inside Agile CRM?
No Agile CRM trigger or retrieval event is listed for this package. Your process must supply accessible recording URLs for the scheduled run.
What does the Deepgram action return?
It transcribes the audio and detects topics discussed in the recording.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Deepgram. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Deepgram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Public Models
Retrieves metadata for public speech-to-text and text-to-speech models.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model by ID
Retrieves metadata for a speech-to-text or text-to-speech model.
List Deepgram Projects
Lists all projects.
Get Project Usage Summary
Retrieves aggregated usage statistics for a project.
Get Project Balance
Retrieves a project's balance in the provider's native units.
List Project Scopes
Lists all permission scopes for a project.
Get Project Billing Breakdown
Returns a project's dated billing entries in USD.
Transcribe Pre-recorded Audio
Transcribes a pre-recorded audio file into text.
Connect any two apps with Notis in the middle.
Agile CRM and Deepgram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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