Keep customer feedback with the Dart work it informs
Put a customer's words beside the task they affect, so the team can act without hunting through separate records.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Task Comment
Adds a comment to a DART task.
Why this helps
Feedback loses urgency and context when it stays apart from the task the team needs to change or investigate.
- Place supplied feedback on the relevant Dart task.
- Preserve contact context included in the request.
- Keep discussion connected to the work it informs.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Dart once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3In one instruction, ask Notis to add the supplied customer feedback as a comment on the Dart task identified in the request.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real feedback example and verify the comment appears on the intended task.
Questions about this workflow
Does Agile CRM send the webhook automatically?
No Agile CRM trigger is available in this setup. An HTTP request must start the automation and include the feedback and task reference.
Can the comment include formatting?
Dart task comments support markdown. Ask Notis to preserve or format the supplied feedback as appropriate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Dart. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Dart actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Task Comment
Adds a comment to a DART task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Task Attachment From URL
Downloads a file from a URL and attaches it to a task asynchronously.
Add Task Time Tracking
Records time spent on a DART task.
Create Doc
Creates a new document in Dart.
Create Task
Creates a new task in DART.
Delete Doc
Moves a Dart document to the recoverable trash.
Delete Task
Moves a Dart task to the recoverable trash.
Get User Space Configuration
Retrieves workspace configuration, including available boards and statuses.
Connect any two apps with Notis in the middle.
Agile CRM and Dart, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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