Keep support follow-ups moving with a Chatwork digest
Bring unresolved support work into view with a short, recurring update for the team.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Post Message
Posts a new message to a room, optionally marking it unread for the sender.
Why this helps
Support follow-ups can slip when the team must repeatedly scan CRM records to find which conversations still need attention.
- Make available support follow-ups visible in team chat
- Reduce repetitive record scanning
- Focus the digest on next steps supported by the source data
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Chatwork once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to summarize available Agile CRM support follow-up information and post only records with an explicit outstanding next step to Chatwork.
- 4Choose notis_cron and set the recurring schedule, then select where run reports should go.
- 5Test with one real support example and check that the source includes the details the digest needs.
Questions about this workflow
Can the digest identify unresolved cases?
Only when the status or equivalent information is available to Notis. If status is absent, specify a source signal in your prompt or provide it in the data.
Can this create tasks for every support item?
This workflow posts a digest. To create tasks, use a task workflow and ensure each item has a clear description and valid assignee account IDs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Chatwork. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Chatwork actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Message
Deletes a specific message from a chat room.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chatwork Room
Creates a group chat room with assigned roles and optional invitation link settings.
Get Chatwork Contacts
Retrieves a list of all contacts.
Create Room Invitation Link
Creates a shareable invitation link for a room; creation fails if a link already exists.
Create Task in Chatwork Room
Creates a room task assigned to specified users, optionally with a deadline.
Get My Chatwork Status
Retrieves your current status, including unread messages and tasks.
Get Room Members
Retrieves the members of a chat room.
Delete or Leave Chatwork Room
Connect any two apps with Notis in the middle.
Agile CRM and Chatwork, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Chatwork.