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Notis

Keep customer context handy in Capsule CRM

Bring the important background into Capsule CRM so the next conversation starts with context.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create Entry

Creates a note linked to a person, opportunity, or project; API creation is limited to notes.

Why this helps

Useful customer details spread across CRM records are easy to miss when preparing for a call or handoff.

  • Make key context easier to scan
  • Reduce time spent switching between CRMs
  • Leave a durable note on the relevant Capsule record

Setup

Build it in a few focused steps.

  • 1Connect Agile CRM and Capsule CRM once in Notis.
  • 2Create an automation in Notis and name it.
  • 3Describe what context Notis should summarize, how to match the Capsule record, and what to do when a match is uncertain.
  • 4Choose notis_cron as the trigger, set the schedule, and choose where run reports should go.
  • 5Test with one real customer and review the resulting note.

Questions about this workflow

Will the note include every Agile CRM interaction?

Only information returned by Agile CRM or supplied to Notis can be summarized. Specify the kinds of details that matter and keep the note focused.

How does the workflow avoid attaching a note to the wrong person?

Instruct Notis to require a clear matching identifier and report ambiguous matches for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agile CRM to Capsule crm. A trigger fires from one place; an action lands in another.

Agile CRM triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Creates a record for a person or organisation.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Project Party

Adds a person or organization to a project as an additional party.

ActionInstant

Delete Party

Deletes a person or organisation.

ActionInstant

Create Capsule CRM Category

Creates a task category with a name and color.

ActionInstant

List Deleted Opportunities

Lists opportunities deleted or restricted since a specified date.

ActionInstant

Create Custom Field Definition

Creates a custom field definition for parties, opportunities, or projects.

ActionInstant

List deleted parties

Lists parties deleted since a specified date.

ActionInstant

Create Entry

Creates a note linked to a person, opportunity, or project; API creation is limited to notes.

ActionInstant

Connect any two apps with Notis in the middle.

Agile CRM and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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