Keep an eye on the answers your chatbot offers
Bring the bot's FAQ set into a recurring review so customer-facing answers stay visible while you plan follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Why this helps
FAQ content can drift away from current customer needs when review depends on someone remembering to open the bot settings.
- See the bot's current FAQ entries in one report.
- Make content review a predictable part of customer planning.
- Spot answers that need a human decision before changing them.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, identify the Botsonic bot and ask for an organized FAQ summary for customer planning.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real example and verify the returned FAQ summary is clear.
Questions about this workflow
Does this workflow edit FAQ answers?
No. It retrieves FAQs for review. The listed Botsonic actions do not include an FAQ update action.
Can Notis determine which answers are outdated?
It can assess returned FAQs against criteria you provide, but current policy or customer context must be supplied if absent from the returned data.
Why use this with Agile CRM?
It supports recurring customer planning without implying a native Agile CRM trigger or a write back to the CRM.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Botsonic. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Agile CRM and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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