Capture a Bolt device response alongside a support case
When a support case needs a device check, send the serial request and keep the response with the case context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Bolt IoT Serial Write & Read
Sends serial data to a device and reads its reply.
Why this helps
Support troubleshooting slows down when case details and device responses live in separate places.
- Send ASCII data over UART and capture an immediate response.
- Keep the support context with the returned result.
- Avoid switching tools to run a known diagnostic request.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Bolt IoT once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3In one instruction, tell Notis to send the specified ASCII request to the specified Bolt device when the incoming support case calls for that diagnostic, then summarize the reply.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real support-case request after UART is initialized on the device.
Questions about this workflow
What does the serial write and read action do?
It sends serial data to a Bolt device and captures the response immediately. The listed action supports ASCII data over UART.
Does the action initialize UART?
No. UART must already be initialized with serialbegin before using this action.
What information should the webhook request include?
Include enough support-case context to identify the specified device and the intended diagnostic request. Do not send a command unless the case calls for it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Bolt iot. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Bolt iot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analog Read
Reads the analog value from a device pin.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Check Bolt device online status
Checks whether a device is online.
Bolt IoT Digital Write
Sets a device’s digital pin to HIGH or LOW.
Bolt IoT Serial Read
Reads incoming serial data from a device.
Bolt IoT Serial Write
Sends serial data to a device.
Bolt IoT Serial Write & Read
Sends serial data to a device and reads its reply.
Connect any two apps with Notis in the middle.
Agile CRM and Bolt iot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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