Keep CRM context beside the incident
Give responders the customer, campaign, or pipeline context they need without asking them to switch tools and search for it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Incident Comment
Adds a comment to an incident.
Why this helps
Responders lose time when relevant customer or campaign details sit in the CRM apart from the incident.
- Keep relevant CRM updates with the incident discussion.
- Reduce repeated searches for customer or campaign context.
- Make handoffs easier for responders.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Better Stack once in Notis.
- 2Create an automation in Automations, New Automation, or tell Notis to create it in plain language.
- 3Ask Notis to add a comment to the referenced Better Stack incident when a webhook supplies relevant Agile CRM context.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real CRM update and an existing incident reference.
Questions about this workflow
What does the webhook need to include?
It needs the relevant CRM context and enough information to identify the existing Better Stack incident.
Will this create an incident if none exists?
No. This workflow adds a comment to an existing incident.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Better stack. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Creates an incident escalation policy that defines who is notified and when.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Acknowledge Incident
Acknowledges an active incident, stopping further escalations.
Create Heartbeat Group
Creates a group to organize related heartbeat checks.
Create Outgoing Webhook Integration
Creates an integration to send event notifications to an endpoint.
Create Heartbeat
Creates a heartbeat monitor that checks for regular signals from a service.
Create Source Group
Creates a group to organize related log sources.
Delete Escalation Policy
Permanently deletes an escalation policy.
Create Incident
Creates an incident and alerts the on-call responder through the applicable escalation policy.
Connect any two apps with Notis in the middle.
Agile CRM and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Better stack.