Review Announcement Comments With Your CRM Support Context
Put customer support context beside feedback on the related product announcement.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Post Comments
Lists the comments on a post.
Why this helps
Support patterns and announcement feedback can be difficult to consider together when the details are spread across tools.
- Retrieve comments for a specified Beamer post.
- Summarize those comments in light of the support theme supplied from Agile CRM.
- Give the team a single report to inform support follow-up.
Setup
Build it in a few focused steps.
- 1Connect Agile CRM and Beamer once in the Notis portal.
- 2Create an automation and describe: retrieve comments for the supplied Beamer post ID and summarize them alongside the supplied Agile CRM support theme.
- 3Pick notis_webhook and choose where run reports go.
- 4Test with one real support theme and a Beamer post ID.
Questions about this workflow
Can the automation find the relevant post from CRM data alone?
The available comments action needs a specific Beamer post. Provide its ID in the webhook request.
Will it reply to commenters?
No. It retrieves comments and reports on them; it does not post replies.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agile CRM to Beamer. A trigger fires from one place; an action lands in another.
Agile CRM triggers
Beamer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Count Posts
Counts the posts matching the selected criteria.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Category
Retrieves the details of a category.
Count Post Comments
Counts comments on a post that match the selected filters.
Get Feed
Retrieves the URL of your standalone feed.
Count Post Reactions
Counts reactions on a post.
Count Unread Posts
Counts a user’s unread posts.
Get Notification
Retrieves the details of a specific notification.
Get Notifications
Retrieves unread notifications and marks them as read.
Connect any two apps with Notis in the middle.
Agile CRM and Beamer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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