Find Customer Questions Related to Agenty Research
When Agenty uncovers an important topic, check DocsBot's question history for related questions and give your team a focused follow-up list.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Questions
Lists the questions asked of a bot.
Why this helps
Teams can research a topic without noticing that customers are already asking about it in the support bot.
- Connect external topic research with actual questions asked of the bot.
- Give the team a concise list of related questions to review.
- Spot topics where documentation may need clarification.
Setup
Build it in a few focused steps.
- 1Connect Agenty and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to use the Agenty topic and available bot details to list related DocsBot questions for human review.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with a real research result and confirm the questions are from the intended bot.
Questions about this workflow
Does this answer the questions it finds?
No. The selected action lists questions. The workflow can summarize and prioritize the returned results for review.
What information is needed to query question history?
The automation needs valid DocsBot bot identification in its available context. If it is missing, the run should report that it cannot identify the bot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Docsbot ai. A trigger fires from one place; an action lands in another.
Agenty triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agenty and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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