Put DocsBot Performance in Context with Agenty Findings
Review your bot's available resolution, deflection, and time-saved metrics alongside Agenty's competitor research to identify useful questions for the team.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Bot Statistics
Retrieves a bot’s performance and conversation analytics for a period.
Why this helps
Teams can see their own bot metrics and competitor observations separately, making it harder to decide what deserves attention.
- Connect competitor observations with your own bot's available metrics.
- Identify follow-up questions without claiming unavailable competitor data.
- Create a concise internal performance review.
Setup
Build it in a few focused steps.
- 1Connect Agenty and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to summarize returned DocsBot statistics in light of Agenty's findings and clearly label competitor metrics that were not provided.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one research result and a valid DocsBot reporting period; verify the summary against the returned statistics.
Questions about this workflow
Does Agenty provide competitor performance metrics automatically?
Only data returned by the research is available. The workflow must not infer private competitor analytics.
What can the DocsBot statistics action return?
It can return metrics such as resolution rate, deflection rate, time saved, time series, feedback and escalation distributions, and agent mode conversation analytics, depending on the request and available data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Docsbot ai. A trigger fires from one place; an action lands in another.
Agenty triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agenty and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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