Connect Agenty Browser Results to DocsBot Customer Conversations
When an automated browser workflow uncovers a broken or confusing path, check whether DocsBot conversations show customers hitting the same issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Bot Conversations
Lists a bot’s conversation history with basic details.
Why this helps
Browser findings can be fixed in isolation while customer reports about the same problem remain unnoticed.
- Join browser findings with customer support signals.
- Prioritize issues that appear in both automated checks and conversations.
- Give the team a short, actionable follow-up summary.
Setup
Build it in a few focused steps.
- 1Connect Agenty and DocsBot ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3In one instruction, ask Notis to compare Agenty's browser result with relevant DocsBot conversation summaries when valid bot details are available.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one browser result and check the surfaced conversation summaries in DocsBot.
Questions about this workflow
Does this workflow inspect full conversation transcripts?
The selected action lists limited conversation properties such as titles, timestamps, sentiment, and status. It does not provide full conversation details.
What if no related conversations appear?
The workflow can report that it found no relevant items in the returned conversation list. It should not claim that no customers have ever experienced the issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Docsbot ai. A trigger fires from one place; an action lands in another.
Agenty triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agenty and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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