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Notis

Route Agenty Account Findings to the Correct DocsBot Team

When account research raises a support or documentation task, list DocsBot teams to help identify the right workspace for follow-up.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

List Teams

Lists all teams associated with the authenticated user.

Why this helps

A useful task can stall while someone searches for the right DocsBot team to own it.

  • See available DocsBot teams in the context of a research task.
  • Help route follow-up to the right workspace.
  • Reduce uncertainty before a team-specific action is taken.

Setup

Build it in a few focused steps.

  • 1Connect Agenty and DocsBot ai once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
  • 3In one instruction, ask Notis to use Agenty's account context and list available DocsBot teams to inform routing.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real account research result and confirm the returned team list.

Questions about this workflow

Does this action list every team associated with the authenticated user?

Yes. The listed action retrieves the teams associated with the authenticated user.

Does it select a team or change team settings?

No. It returns team information to support a routing decision; it does not update a team.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agenty to Docsbot ai. A trigger fires from one place; an action lands in another.

Agenty triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Creates a bot within a team.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Conversation Lead

Saves lead information in conversation metadata, whether or not the conversation exists.

ActionInstant

Delete Bot

Permanently deletes a bot; this action cannot be undone.

ActionInstant

Generate Conversation Ticket

Turns a Chat Agent conversation into a structured support ticket.

ActionInstant

Create Bot Source

Creates a source for a bot’s knowledge base.

ActionInstant

Get Bot Details

Retrieves details about a bot in a team.

ActionInstant

Create Webhook

Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.

ActionInstant

Get Team Details

Retrieves details about a team, including its members and settings.

ActionInstant

Connect any two apps with Notis in the middle.

Agenty and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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