Find the themes hiding in agent conversations
Give customer questions a regular review so recurring needs and emerging concerns are easier to spot.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Customer Intelligence Report
Returns AI-analyzed insights on user intent, sentiment, topics, and trends.
Why this helps
Customer conversations contain useful signals that are easy to miss when nobody has time to read them all.
- Surface common intents and frequently discussed topics.
- Review reported emotional sentiment and emerging trends.
- Use customer questions to inform content and agent improvements.
Setup
Build it in a few focused steps.
- 1Connect CustomGPT once in the Notis portal.
- 2Create an automation asking for customer intelligence insights for the project and time period.
- 3Pick a recurring schedule as the trigger.
- 4Choose a report channel and test with one real project.
Questions about this workflow
What insights does this report provide?
It returns AI-analyzed insights about common intents, emotional sentiment, frequently discussed topics, and emerging trends.
Can I use the findings as a complete representation of all customers?
Treat the report as an analysis of available conversation data. It may not represent users who did not interact with the agent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Customgpt. A trigger fires from one place; an action lands in another.
Agenty triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
Agenty and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Customgpt.