Prepare for customer conversations with a targeted news search
Before an important conversation, start a search for recent coverage about the customer or prospect and review the linked results.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Search News Articles
Retrieves news articles matching a search and filters.
Why this helps
Preparing for a customer conversation can involve hurried searches across several sources and missed context.
- Gather relevant public coverage before a conversation
- Keep the research tied to a named organization
- Review source links alongside the summary
Setup
Build it in a few focused steps.
- 1Connect Agenty and Currents api once in the Notis portal.
- 2Create an automation in Notis and name it Customer Mention News Research.
- 3In one instruction, tell Notis to search for the named organization and summarize recent coverage useful for a customer conversation.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real organization search and review the sources.
Questions about this workflow
Can this find private customer information?
No. It searches news articles available through Currents and does not access private customer records.
What should I provide when starting a search?
Provide the organization name and, if needed, clarifying details such as its country or industry to help distinguish similarly named entities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Currents api. A trigger fires from one place; an action lands in another.
Agenty triggers
Currents api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Latest News
Retrieves the latest news articles.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activities Watch
Starts real-time notifications for activity in workplace apps.
Get Entity Usage Reports
Retrieves usage statistics for a workplace entity on a specific date.
List Users
Lists users in a workplace domain or retrieves the latest news articles.
Search News Articles
Retrieves news articles matching a search and filters.
Connect any two apps with Notis in the middle.
Agenty and Currents api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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