Compare FAQ sources with Contentful entries
Submit an FAQ URL to gather its questions and compare them with related entries in Contentful for a focused content review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
GraphQL Content API Query
Why this helps
Repeated customer questions can be difficult to connect with the explanations already in your content library.
- Review extracted FAQ topics against existing entries.
- Find explanations that may need clearer coverage.
- Keep the source page and related results together.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Contentful once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to scrape the submitted FAQ page and query Contentful for entries related to its questions.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one FAQ page and check the relevance of the results.
Questions about this workflow
Can the workflow answer customer questions?
This package compares FAQ topics with Contentful entries. It does not send answers to customers.
Can it identify missing answers with certainty?
It can flag topics without an obvious matching result, but the queried fields and available entries determine what it can find.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Contentful graphql. A trigger fires from one place; an action lands in another.
Agenty triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Retrieves an access token for content management.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Executes a persisted GraphQL query.
Connect any two apps with Notis in the middle.
Agenty and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Contentful graphql.