Start a Cody review when customer feedback arrives
Route incoming feedback into a fresh Cody conversation so it is easy to examine without losing the original context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Conversation
Starts a new conversation with a bot.
Why this helps
Feedback that arrives between meetings can go unread or get buried before anyone evaluates it.
- Give a feedback review its own Cody conversation.
- Keep incoming feedback easy to locate for follow-up.
- Use an optional focus mode to limit the bot's knowledge base to selected documents.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Cody once in the Notis portal.
- 2Create an automation in Notis and name it for feedback review.
- 3In one instruction, tell Notis to create a Cody conversation using the feedback text as its context.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real feedback example.
Questions about this workflow
Does this workflow itself classify feedback?
It starts a conversation for review. Any additional analysis depends on the instruction and available context.
Can the conversation use a focused knowledge base?
Cody's create conversation action supports an optional focus mode for selected documents.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Cody. A trigger fires from one place; an action lands in another.
Agenty triggers
Cody actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Conversation
Starts a new conversation with a bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Creates a text-based document in the knowledge base.
Create Document From File
Creates a knowledge base document from an uploaded file.
Create Document from Webpage
Creates a knowledge base document from a public webpage.
Create Folder
Creates a folder to organize documents or conversations.
Delete Conversation
Permanently deletes a conversation.
Delete Document
Deletes a document.
Get Conversation
Retrieves a conversation and its details.
Connect any two apps with Notis in the middle.
Agenty and Cody, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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