Give a reported support issue useful web context
Send an issue report to a webhook. Agenty checks the specified public pages, and Notis creates a Chatbotkit conversation with the report, findings, and sources.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Conversation
Creates a conversation to start a bot chat and store its message history.
Why this helps
Support issues that involve changing public pages take extra time to investigate before anyone can respond.
- Gather relevant page context before a support review.
- Keep the user's issue and public page evidence together.
- Make the next conversation easier to pick up.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Chatbotkit once in the Notis portal.
- 2Create an automation in the portal or by telling Notis what to do.
- 3In one instruction, explain which pages Agenty should check for the reported issue and what context to include in a new Chatbotkit conversation.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real issue and confirm the conversation contains the report and source links.
Questions about this workflow
Does this reply directly to the person who reported the issue?
No. The listed action creates a conversation for follow-up; it does not send an external support reply.
What should the incoming report include?
Provide the issue description and any relevant page URLs or instructions for finding the pages to inspect.
Can this confirm a bug is fixed?
Agenty can inspect accessible pages, but the workflow should describe findings as observations rather than assume a fix without evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Chatbotkit. A trigger fires from one place; an action lands in another.
Agenty triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agenty and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Chatbotkit.