Keep feedback submitters connected to their feedback
Make it easier to associate incoming feedback with the right user by keeping Canny profiles current from verified intake details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create or Update User
Creates a user or updates their existing profile.
Why this helps
Feedback can be difficult to follow up on when submitter details are missing or stale in Canny.
- Reduce manual user profile updates.
- Support clearer attribution for feedback.
- Keep profile changes grounded in supplied details.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Canny once in Notis.
- 2Create an automation in Notis from any channel or in Automations, New Automation.
- 3Tell Notis which verified submitter details to create or update in Canny and how to handle incomplete records.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real submitter record.
Questions about this workflow
Can it create a user from an email address?
The action creates or updates users. Provide the identifying information and profile details available in the intake, and follow the connected tool's requirements.
Will it overwrite fields not present in the intake?
Specify which profile details may be updated and ask Notis to preserve unrelated fields when the action allows it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Canny. A trigger fires from one place; an action lands in another.
Agenty triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agenty and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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