Keep Canny post details current with monitored facts
When public information changes, update the details on a matching feedback post so your team can review it with current context.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Update Post
Updates a post’s details.
Why this helps
Feedback details can become outdated as product pages, policies, or other public information changes.
- Keep selected post context current.
- Use monitored facts to reduce manual checking.
- Avoid relying on stale details during review.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Canny once in Notis.
- 2Create an automation in Notis from any channel or in Automations, New Automation.
- 3Tell Notis which sources and posts to review, what qualifies as a factual update, and how to preserve the original feedback.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one real monitored update and matching post.
Questions about this workflow
Will this overwrite the customer's original request?
The instruction should preserve the original request and update only the relevant context. Review the first example to confirm the chosen approach.
Can it update a post's title or ETA too?
The Update Post action supports details such as title, details, ETA, images, or custom fields. Specify only the changes appropriate for your workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Canny. A trigger fires from one place; an action lands in another.
Agenty triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agenty and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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