Give support escalations useful test evidence
Gather page observations and test run details before the engineering handoff, with missing evidence called out clearly.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get test run details
Retrieves detailed information about test runs.
Why this helps
Support escalations often require engineers to repeat searches for page behavior and recent test results.
- Start evidence gathering from an incoming escalation request.
- Include page observations and relevant test details in one report.
- Make missing identifiers visible before handoff.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Bugbug once in the Notis portal.
- 2Create an automation for support escalations that need test evidence.
- 3Tell Notis to inspect the page in the incoming request with Agenty, fetch relevant Bugbug run details, and summarize findings for an engineering handoff.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real escalation request.
Questions about this workflow
Will this send a message to engineering?
It creates a run report in the channel you select. It does not send a separate message unless you configure the report destination for that purpose.
What if a recent run cannot be identified?
The report should say what lookup information is missing instead of presenting unrelated run details as evidence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Bugbug. A trigger fires from one place; an action lands in another.
Agenty triggers
Bugbug actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get test run details
Retrieves detailed information about test runs.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List suites
Lists all available test suites.
List tests
Lists the available tests in your account.
Run test
Runs a test and returns its status and details.
Connect any two apps with Notis in the middle.
Agenty and Bugbug, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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