Find FAQ coverage gaps using fresh research
Check whether the questions and answers your bot already offers address a topic you just researched, then choose the next content step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Why this helps
A new product or policy detail may matter to users while remaining absent from the chatbot's FAQ set.
- Check a targeted research topic against current FAQs.
- Focus review on a single bot and a specific finding.
- Identify gaps for human follow-up without inventing missing answers.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to retrieve the bot's FAQs and identify whether the supplied Agenty finding appears covered or needs further review.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real finding and FAQ set, then verify the coverage assessment.
Questions about this workflow
Does Botsonic's FAQ action create new FAQs?
No. It retrieves FAQ entries for review. The listed action set does not include creating or editing FAQs.
Can the workflow say there is a definite gap?
It can assess the returned FAQs against supplied findings, and should flag uncertainty when the wording does not establish coverage.
When should I run it?
Run it after Agenty research surfaces a user-relevant topic worth checking against the bot's FAQs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Botsonic. A trigger fires from one place; an action lands in another.
Agenty triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Agenty and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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