Look for customer context after a monitored page changes
A page change can raise questions about customer impact. Use the change details to find relevant Botpress conversations and review what customers have said.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
Why this helps
Assessing the importance of a web change is harder when customer feedback is scattered in chat history.
- Bring customer conversation context into change review.
- Surface related threads for human assessment.
- Reduce manual searching after a monitored change.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and describe how Notis should search conversations using the change details.
- 3Choose a notis_webhook trigger for the Agenty page-change signal.
- 4Select where you want run reports delivered.
- 5Test with one known change and verify the returned threads are relevant.
Questions about this workflow
Does this prove a page change caused a customer issue?
No. It surfaces conversations matching the provided context. A human should assess whether the change is related.
What should the Agenty payload include?
Include the page, changed topic, or relevant terms that will help the conversation search.
Does this change anything in Botpress?
No. The selected action lists conversations for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Botpress. A trigger fires from one place; an action lands in another.
Agenty triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Permanently deletes a file from a bot’s storage; this cannot be undone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Break Down Workspace Usage By Bot
Breaks down workspace usage by bot, including invocations, storage, and AI spending.
Get Account
Retrieves details of the authenticated account.
BOTPRESS_CHARGE_WORKSPACE_UNPAID_INVOICES
Charges unpaid invoices for a workspace and returns which payments succeeded or failed.
LIST_BOT_ISSUES
Lists issues associated with a bot.
Check Handle Availability
Checks whether a workspace handle is available and suggests alternatives if it is taken.
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
BOTPRESS_CREATE_ADMIN_INTEGRATION
Creates an integration in a workspace.
Connect any two apps with Notis in the middle.
Agenty and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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