Turn a meaningful website update into a customer follow-up call
When a monitored change calls for a conversation, have Notis start a focused Bolna call with the contact details and context you provide.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Make a phone call from agent
Starts an outbound phone call with a configured voice agent.
Why this helps
Time-sensitive follow-up can be missed when teams must connect website changes to customers and initiate calls manually.
- Reduce the delay between a relevant website update and a customer conversation.
- Give the voice agent concise context for a useful call.
- Use contact information supplied in the event or instruction.
Setup
Build it in a few focused steps.
- 1Connect Agenty and Bolna once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want, or use Automations, New Automation in the portal.
- 3In one instruction, ask Notis to initiate a Bolna call only when the webhook provides a suitable contact, a real allocatable phone number, and a clear reason to call.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real, appropriate example and review the call details and run report.
Questions about this workflow
Does the workflow find customer phone numbers on its own?
No. The webhook or instruction must provide a suitable contact and phone number. Do not assume Agenty supplies customer details.
Can it call for every website change?
The instruction should limit calls to changes with a clear, supplied customer follow-up reason.
What number is needed?
Use a real, allocatable E.164 number. Bolna trial accounts can call only numbers verified with Bolna.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Bolna. A trigger fires from one place; an action lands in another.
Agenty triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Permanently deletes a voice AI agent and all its associated data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort workflow campaign
Aborts a running or paused campaign and stops executions; the terminal campaign cannot resume or be deleted.
Delete batch by id
Permanently deletes a batch campaign; this cannot be undone.
Add custom LLM model
Registers a custom OpenAI-compatible language model endpoint.
Fetch all batches by agent id
Lists batches associated with a voice AI agent.
Add Provider to Bolna
Adds a telephony or voice service provider to the account.
Get all agents
Lists the voice agents configured in an account.
Add number to SIP trunk
Adds a DID phone number to a SIP trunk.
Connect any two apps with Notis in the middle.
Agenty and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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