Get customer call audio into text
Send the recording source for a customer call. Agenty retrieves it and Astica ai creates a transcript for review, searching, and summarizing.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Analyze Audio
Transcribe audio into text.
Why this helps
Customer call recordings are hard to revisit when the team needs a specific request or quote.
- Turn a supplied call recording into text
- Review customer wording without replaying the call
- Make transcripts available for further summarization
Setup
Build it in a few focused steps.
- 1Connect Agenty and Astica ai once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer call transcription.
- 3Tell Notis to retrieve the specified customer call audio through Agenty and transcribe it with Astica ai Analyze Audio.
- 4Choose the webhook trigger and select where run reports go.
- 5Test with one real customer call audio source.
Questions about this workflow
Does this record or capture calls?
No. It processes an audio source supplied in the webhook request.
Can it find customer requests in the transcript?
You can ask Notis to identify requests from the transcript after Astica ai transcribes it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Astica ai. A trigger fires from one place; an action lands in another.
Agenty triggers
Astica ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analyze Audio
Transcribe audio into text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASTICA_READ_TEXT
Extract text from an image.
Connect any two apps with Notis in the middle.
Agenty and Astica ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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