See the recurring themes in customer reviews
Turn a batch of supplied review text into a short view of recurring praise, friction, and unanswered questions.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Text Chat Completion
Generates a text completion or chat response using an AI model.
Why this helps
Reading reviews one by one makes recurring customer feedback difficult to spot.
- Group related feedback themes in supplied reviews.
- Include examples or evidence from the provided text.
- Distinguish recurring themes from isolated comments.
Setup
Build it in a few focused steps.
- 1Connect Agenty and AI/ML API once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want.
- 3In one instruction, ask Notis to group themes in supplied review text and distinguish repeated patterns from isolated remarks.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real batch of reviews.
Questions about this workflow
Can it estimate how common each theme is?
It can count themes only when the supplied review set is available and the instruction requests a count. The result reflects that sample, not all customers.
Can it identify individual customers?
The workflow should focus on feedback themes. Avoid including personal data that is not needed for the analysis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agenty to Ai ml api. A trigger fires from one place; an action lands in another.
Agenty triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel Run
Cancel a run that is currently in progress.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Generates a text completion or chat response using an AI model.
Create Assistant
Create an AI assistant with its chosen model, instructions, and tools.
Create Message
Add a user or assistant message to an existing thread.
Create Run
Start an assistant run on a thread to process its messages and generate a response.
Create Thread
Create a conversation thread that stores messages and context.
Delete Assistant
Delete an assistant.
Delete Message
Delete a message from a thread.
Connect any two apps with Notis in the middle.
Agenty and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ai ml api.