Review a customer's SMS delivery history
Get the relevant delivery history ready when a customer question comes in.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Deliveries
Retrieve SMS and email delivery records.
Why this helps
Finding whether a message was delivered can interrupt support and follow-up work.
- Start a lookup when a support request arrives.
- Retrieve delivery records optionally filtered by cell or customer ID.
- Return a concise summary for the support handoff.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Dripcel once in Notis.
- 2Create an automation in the portal or from any channel.
- 3Tell Notis which supplied phone number or customer ID to look up and how to summarize the results.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real customer record and review the returned deliveries.
Questions about this workflow
Does this send a message to the customer?
No. It retrieves delivery records for review.
What if there are no matching deliveries?
Have Notis report that no matching records were returned, so the result is clear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Dripcel. A trigger fires from one place; an action lands in another.
Agentql triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Delete a contact.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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List campaigns and their statuses.
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Delete Tag
Deletes a tag and removes it from every contact and campaign using it.
Get Deliveries
Retrieve SMS and email delivery records.
Get email templates
List email templates in your account.
Get sales
Retrieve sales data for reporting or analysis.
Connect any two apps with Notis in the middle.
Agentql and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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