Track recurring public support themes in Dovetail
Let a scheduled scan review the public support discussions you name and save a sourced summary as research data.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Data
Creates a research data item in a project.
Why this helps
Repeated customer friction can be visible across public discussions long before anyone has time to collect it systematically.
- Spot recurring issues across selected sources.
- Save dated summaries for later product discussions.
- Keep findings traceable to public pages.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Dovetail once in Notis.
- 2Create an automation that lists the public forums and asks for recurring support themes.
- 3Choose a recurring schedule and run report destination.
- 4Tell Notis to save each scan as a Dovetail data item with sources and date.
- 5Test against one real discussion page.
Questions about this workflow
Can it read private support tickets?
No private source is implied; provide content that AgentQL can access.
How should it avoid overstating a theme?
Ask it to report the number and context of examples it found and to distinguish observation from inference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Dovetail. A trigger fires from one place; an action lands in another.
Agentql triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Channel
Create a channel to organize and collect feedback.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Create a new contact.
Create Data Point
Record and classify a data point in a channel.
Create Data
Creates a research data item in a project.
Create Insight
Save a research insight, optionally linking it to a project.
Create Topic
Create a topic in a channel to organize feedback.
Create Doc
Creates a document in a project; its content is stored but not returned.
Delete Channel
Move a channel to the project trash, where it can be restored for 30 days.
Connect any two apps with Notis in the middle.
Agentql and Dovetail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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