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Keep customer language close to product decisions

Review public discussions for the language people use around a need, then preserve supported examples as a Dovetail insight.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create Insight

Save a research insight, optionally linking it to a project.

Why this helps

Teams can default to internal terminology and lose the words customers use to describe their own problems.

  • Collect customer phrasing from selected sources.
  • Keep examples with the synthesized insight.
  • Support clearer product and website language decisions.

Setup

Build it in a few focused steps.

  • 1Connect AgentQL and Dovetail once in Notis.
  • 2Create an automation that specifies the product area and sources to inspect for customer wording.
  • 3Choose a monthly schedule and run report destination.
  • 4Ask Notis to create an insight with examples and source context.
  • 5Test with one real discussion source.

Questions about this workflow

Can it say which wording is most common?

Only within the reviewed sample; the result should report its scope and avoid implying broader prevalence.

Can it generate new marketing copy?

The workflow captures observed language as research; any copywriting is a separate use of that evidence.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agentql to Dovetail. A trigger fires from one place; an action lands in another.

Agentql triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Create a channel to organize and collect feedback.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Create a new contact.

ActionInstant

Create Data Point

Record and classify a data point in a channel.

ActionInstant

Create Data

Creates a research data item in a project.

ActionInstant

Create Insight

Save a research insight, optionally linking it to a project.

ActionInstant

Create Topic

Create a topic in a channel to organize feedback.

ActionInstant

Create Doc

Creates a document in a project; its content is stored but not returned.

ActionInstant

Delete Channel

Move a channel to the project trash, where it can be restored for 30 days.

ActionInstant

Connect any two apps with Notis in the middle.

Agentql and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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