Skip to content
Notis

Turn recurring troubleshooting research into reusable sources

Send an issue description to Notis and collect relevant public troubleshooting references for your DocsBot bot.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Bot Source

Creates a source for a bot’s knowledge base.

Why this helps

The same troubleshooting searches happen repeatedly, especially when the team is juggling customer requests.

  • Reuse selected troubleshooting references in DocsBot.
  • Reduce repeated web searches for familiar issues.
  • Keep the issue context attached to each workflow request.

Setup

Build it in a few focused steps.

  • 1Connect AgentQL and DocsBot ai once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Describe in one instruction how to research an issue and add relevant public troubleshooting URLs as sources.
  • 4Choose the notis_webhook trigger and where run reports should go.
  • 5Test with one real issue description and a valid DocsBot bot ID.

Questions about this workflow

Does it diagnose the issue automatically?

It can research accessible public pages based on the supplied issue. A person should validate which references apply.

Can it use an internal support ticket as context?

Include the relevant issue description in the webhook request. This workflow does not read another system's ticket by itself.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agentql to Docsbot ai. A trigger fires from one place; an action lands in another.

Agentql triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Creates a bot within a team.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Conversation Lead

Saves lead information in conversation metadata, whether or not the conversation exists.

ActionInstant

Delete Bot

Permanently deletes a bot; this action cannot be undone.

ActionInstant

Generate Conversation Ticket

Turns a Chat Agent conversation into a structured support ticket.

ActionInstant

Create Bot Source

Creates a source for a bot’s knowledge base.

ActionInstant

Get Bot Details

Retrieves details about a bot in a team.

ActionInstant

Create Webhook

Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.

ActionInstant

Get Team Details

Retrieves details about a team, including its members and settings.

ActionInstant

Connect any two apps with Notis in the middle.

Agentql and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Docsbot ai.