Keep customer advocates in your feedback loop
When a customer story appears, have Notis check the public source and enroll an appropriate contact in Delighted email Autopilot, with context included in the run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Why this helps
Customer advocates are easy to forget after a case study goes live, even though their perspective can help you keep improving.
- Notice new customer stories through a webhook-started workflow.
- Use public source details to assess whether a contact is appropriate for ongoing surveys.
- Keep an audit of enrollment decisions in run reports.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to inspect the customer story with AgentQL and add an eligible contact to Delighted email Autopilot with relevant properties.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real customer story and review the enrollment result.
Questions about this workflow
Does this action send an immediate survey?
The selected action enrolls or updates a person in email Autopilot for scheduled email surveys. It is not a one-time immediate survey invitation.
Should every person named in a story be enrolled?
No. Define which contacts are eligible in the instruction, and review the first run's decision and report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Delighted. A trigger fires from one place; an action lands in another.
Agentql triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Agentql and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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