Respect clear survey opt-out requests
Give explicit requests a reliable path: check the referenced public source, verify the person, and unsubscribe the matching contact from future Delighted email surveys.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
A clear request to stop survey emails can be overlooked when it arrives outside the usual unsubscribe flow.
- Start a review from a webhook that references the request.
- Require a clear opt-out and verified contact match before acting.
- Stop future Delighted email surveys for a confirmed requester.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to use AgentQL to verify an explicit survey opt-out and the matching contact, then unsubscribe that person from Delighted email surveys.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real opt-out request and verify the matching person and resulting report.
Questions about this workflow
Does this stop SMS surveys too?
The selected Delighted action unsubscribes a person from future email surveys. It does not describe an SMS preference change.
What should happen when the contact match is uncertain?
Have Notis report the request for human verification and avoid unsubscribing a possibly incorrect person.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Delighted. A trigger fires from one place; an action lands in another.
Agentql triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Agentql and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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