Gather product context before a customer issue gets lost
When a customer raises an issue, gather the relevant public product context and store it alongside your chatbot knowledge.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Dataset Record
Adds a text record to a dataset for bot knowledge retrieval.
Why this helps
Customer issues are harder to assess when relevant product details are scattered across help pages and browser tabs.
- Gather page context related to a customer issue.
- Save a concise record for later retrieval.
- Make missing information visible instead of guessing.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Ask Notis to inspect the supplied product or help pages for context related to the issue and save a concise record in the chosen dataset.
- 4Choose the webhook trigger and where run reports go.
- 5Test with one issue description and relevant page URLs.
Questions about this workflow
Does this diagnose the underlying product bug?
No. It gathers relevant page context. It can identify missing information but does not establish a technical root cause.
Can I provide more than one page?
Yes. Include the relevant URLs in the webhook request and ask for a source-labeled summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Chatbotkit. A trigger fires from one place; an action lands in another.
Agentql triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agentql and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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