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Connect customer conversations to public web research

Review conversation threads and research relevant pages without manually switching between chatbot and browser tools.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get All Conversations

Retrieves conversations related to a bot.

Why this helps

Conversation reviews can surface repeated questions, but connecting them to current public information takes extra research time.

  • Bring conversation threads into a scheduled review
  • Research public context for selected recurring questions
  • Prepare clearer follow-up topics for the bot team

Setup

Build it in a few focused steps.

  • 1Connect AgentQL and Botsonic once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis from any channel.
  • 3In one instruction, define which conversations to review and how AgentQL should research relevant public pages; note any desired history or baseline that is not available in the returned data.
  • 4Choose a recurring schedule and where run reports should go.
  • 5Test with one real example and review the conversations and research summary.

Questions about this workflow

Can it analyze every conversation ever recorded?

The action retrieves a paginated conversation list. Specify the scope to review and account for pagination in the instruction.

Will it know whether a question is increasing over time?

Only if the returned data includes the needed history or you provide a baseline. Otherwise, the run can summarize the available conversations without claiming a trend.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agentql to Botsonic. A trigger fires from one place; an action lands in another.

Agentql triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Adds or updates multiple URLs in a bot’s training data at once.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Starter Question

Creates a preset question and answer for users to select.

ActionInstant

Delete Starter Question

Permanently deletes a starter question from a bot.

ActionInstant

Delete Uploaded File

Permanently removes an uploaded file from a bot’s training data.

ActionInstant

Get All Bot Data

Retrieves all files and resources associated with a bot.

ActionInstant

Get All Bots

Retrieves the bots associated with your account.

ActionInstant

Get All Conversations

Retrieves conversations related to a bot.

ActionInstant

Get All FAQs

Retrieves the frequently asked questions associated with a bot.

ActionInstant

Connect any two apps with Notis in the middle.

Agentql and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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