Turn customer questions into clearer help content
See what customers ask alongside the help pages they may be looking for, then decide what documentation needs attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Messages
Lists messages in an inbox.
Why this helps
Repeated customer questions are hard to spot across messages, and possible help page gaps can remain invisible.
- Review a selected set of inbox messages on a schedule.
- Compare customer questions with public help content.
- Surface candidate documentation improvements for human review.
Setup
Build it in a few focused steps.
- 1Connect AgentQL and Agent mail once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create one from any channel.
- 3Describe which messages to review, which help pages to check, and how to identify possible gaps.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with a small set of real messages and relevant help pages.
Questions about this workflow
Does it update the help center?
No. This workflow identifies candidate gaps for review and does not modify web pages.
Will it know which questions are recurring?
It can compare messages returned in a run. A longer-term trend requires an available history or a baseline you supply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agentql to Agent mail. A trigger fires from one place; an action lands in another.
Agentql triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Retrieves the full details of an email message from an inbox.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Draft
Create a draft and optionally schedule its automatic delivery.
List Messages
Lists messages in an inbox.
Create Inbox
Create an inbox for sending and receiving messages.
Send Email
Sends an email.
Create Inbox API Key
Create an inbox-scoped API key; omitting permissions grants all available inbox permissions.
Delete Thread
Permanently delete a thread and all its messages.
Get API Key
Retrieve API key details without exposing its secret.
Connect any two apps with Notis in the middle.
Agentql and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agent mail.