Find job context behind customer emails
When a customer asks about existing work, avoid switching apps just to start the search. Notis can retrieve Ascora jobs and report the available context.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Why this helps
Customer questions about scheduled or ongoing work can stall while you manually search job lists for context.
- Bring job retrieval into the email workflow
- Reduce context switching during customer follow-up
- Review available jobs before composing a response
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Ascora once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel to create one.
- 3In one instruction, ask Notis to retrieve Ascora jobs when a new email asks about existing work, then summarize only relevant returned results in its run report.
- 4Pick the New Email Received trigger and choose where run reports should go.
- 5Test with one real email about an existing job.
Questions about this workflow
Does this send a reply to the customer?
No. The available Ascora action retrieves jobs, and no email-sending action is listed for this workflow.
Can it guarantee that a job belongs to the sender?
Only if the retrieved job data includes enough information to make that association. Ask Notis to report uncertainty rather than assume a match.
Will it change an Ascora job?
No. The listed Get Jobs action retrieves job information and does not update jobs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Ascora. A trigger fires from one place; an action lands in another.
Agent mail triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
New Email Received
Trigger for new emails in an AgentMail inbox
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Connect any two apps with Notis in the middle.
Agent mail and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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