Match Guest Room References to Apaleo Units
Give room-related messages more context so the next response or handoff can be made with confidence.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get a units list
Get the list of units.<br>you must have at least one of these scopes: 'units.read, setup.read, setup.manage'.
Why this helps
Guests may describe a room by number or wording that does not match how the unit is represented in Apaleo.
- Consults the unit list for room references.
- Helps surface likely unit matches for review.
- Makes uncertain matches explicit before follow-up.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Apaleo once in the Notis portal.
- 2Create an automation from Automations, New Automation.
- 3Tell Notis to retrieve the Apaleo units list for new emails about room issues, compare explicit room references with the returned list, and flag uncertain matches.
- 4Pick the New Email Received trigger and choose where run reports should go.
- 5Test with one real email about a room issue.
Questions about this workflow
Can it reliably match every guest description?
No. Matching depends on the returned unit information and the detail in the email, so uncertain cases should be flagged.
Does it access reservations?
No. This workflow uses only the available Apaleo units list action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Apaleo. A trigger fires from one place; an action lands in another.
Agent mail triggers
Apaleo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Archive a property
Use this endpoint to archive an existing live property this operation set the isarchived flag to true<br>you must have at least one of these scopes: 'properties.manage, setup.manage'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Check if a property exists
Check if a property exists by id.<br>you need to be authorized (no particular scope required)
New Email Received
Trigger for new emails in an AgentMail inbox
Check if a unit attribute exists
Check if a unit attribute exists<br>you must have at least one of these scopes: 'unitattributes.read, setup.read, setup.manage'.
Check if a unit exists
Check if a unit exists by id.<br>you must have at least one of these scopes: 'units.read, setup.read, setup.manage'.
Check if a unit group exists
Check if a unit group exists by id.<br>you must have at least one of these scopes: 'unitgroups.read, setup.read, setup.manage'.
Clones a property
Use this call to clone a specific property. this operation creates a new property with inventory and rate plans from the specified property.<br>you must have at least one of these scopes: 'properties.create, setup.manage'.
Create a unit
Use this call to create a new unit.<br>you must have at least one of these scopes: 'units.create, setup.manage'.
Create a unit attribute
Use this call to create a new unit attribute.<br>you must have at least one of these scopes: 'unitattributes.create, setup.manage'.
Connect any two apps with Notis in the middle.
Agent mail and Apaleo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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