Track emailed security concerns in Agiled
Give security concerns a visible place for review by turning qualifying Agent Mail messages into Agiled tickets.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Security related reports can be missed when they arrive in a crowded inbox without a consistent triage path.
- Make security concerns visible for review
- Preserve relevant report details from the email
- Reduce the chance of a concern sitting unnoticed
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Agiled once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe which security concerns should create tickets and ask Notis to retain only relevant context.
- 4Select Agent Mail New Email Received and choose where run reports should go.
- 5Test with one appropriate security report email and review the ticket.
Questions about this workflow
Does this assess whether a report is a confirmed security incident?
The workflow can capture reports for review. Tell Notis to avoid presenting an allegation as a confirmed incident unless that is established in the message.
Can it omit irrelevant sensitive details?
Specify which context is needed for triage and ask Notis to leave unrelated personal information out of the ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Agiled. A trigger fires from one place; an action lands in another.
Agent mail triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Email Received
Trigger for new emails in an AgentMail inbox
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Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
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Connect any two apps with Notis in the middle.
Agent mail and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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